3. Grouptec UC eXperience day 2010

When: 20 October 2010 8:30 - 16:30

Location: TRAFO, Brown Boveri Platz 1, 5400 Baden AG

Agenda:

• Introduction:
  • "Recent Topics and developments within the UCC market" 
• Strategic Overview
  • Microsoft Unified Communications Infrastructure 2010 - More productivity thanks to the new Microsoft Communications Server 14
• Planning
  • UCC Success - not only a matter of technology
• Vision of UCC
  • UCC renews management communication - Vision or reality?
• Example of use
  • Implementing OCS and migrating to Exchange 2010: A challenge?
• Presentation Premium Sponsor
  • Unified Communications with Dialogic® Media Gateways

Break

• Example of use
  • How to use the advantages of the new technology by preparing early
  • Field report: PoC Unified Communications in the Helathcare environment
• OCS W14 Enterprise Voice - Death of the PBX? 
  • Innovations and advantages of the future Microsoft solution
• Example of use
  • Migrate into and integrate with Exchange Server 2010 - More benefits and lower costs for Helsana
• From "Personal Productivity" to Business Process Productivity" - Chances and challenges
• UC meets Business
  • Lean Unified Customer Services Contactcenter for a high quality of advice given
• More transparency for OCS in organisations
  •  How to increase the compliancy of OCS

If you want find out more visit the Grouptech Website: http://www.grouptec.ch/UCDay/