Extending the reach of Microsoft Hosted Exchange for additional revenue
Recognizing an increasing opportunity for IT as a managed offering, Mobile Operators, Service Providers and Hosters are looking for ways to grow their business by developing new value added services. Looking at the widespread need for access to rich mailboxes, it is a logical step for these organizations to adopt Microsoft Hosted Exchange as hosted mail platform for their business customers.

But with more and more hosted mailbox suppliers entering the market, these organizations find their offering is sensitive to price pressure. Hosting companies and operators looking for ways to protect their business look at ways to increase the value of their hosted applications by adding new features and functions, or by making the service available on mobile devices.

Integrated Fax and SMS as value added features for Hosted Exchange mailboxes
Fenestrae has integrated its Communication Server with Microsoft's Hosted Exchange, enabling hosters to further increase revenue by adding fax and mobile SMS alerts to their offering. Adding Fenestrae means that hosters can service their entire customer base from SOHO to large enterprises.

By integrating SMS messaging into the solution, users can send SMS messages from Microsoft Outlook supplying users with a convenient and efficient experience. By integrating fax into the Solution for Hosted Exchange, faxes can be sent just like email eliminating handling time and improving efficiency.

Solution benefits

• Roll out high value services at a low cost to consumers, small businesses and enterprise customers
• Extend the functionality of Outlook with integrated sending and receiving of SMS messages to offer your customers additional means of communication while increasing your SMS ARPU
• Integrated desktop fax improves employee efficiency, document workflow and customer communications for your business customers