Fenestrae Fax Router

Receive faxes directly in your mailbox via Microsoft Exchange 2010

Receiving faxes on a standalone fax machine is time consuming, environmentally unfriendly and insecure. In addition, it makes archiving error prone and legal discovery difficult. It is far more convenient to receive faxes in digital format directly in the inbox of your email client. Fenestrae Fax Router (FXR) is an add-on for Microsoft Exchange 2010 that allows you to do just that. For companies that not only want to receive but also send faxes electronically, there is an easy upgrade path to Fenestrae Communication Server.

Use your existing phone numbers to receive faxes

By leveraging the Exchange 2010 UM server capabilities, the existing voice infrastructure and numbering plan can be further used for fax. This means users have the same number for both voice and fax. When an incoming call arrives at the IP PBX, it is routed to the Microsoft Unified Messaging Server, which detects if the incoming call is a fax message or a voice call. If it is a fax message, the UM Server does a simple Active Directory look up to find the email address of the intended recipient. The message is then forwarded to Fenestrae Fax Router. FXR receives the fax and forwards it to the recipient’s mailbox. If the intended recipient cannot be found, the message is delivered in a pre-configured default mailbox.

Benefits

Personal fax for everyone

Because Microsoft UM manager detects whether an incoming call is a voice call or a fax message, you can use your existing phone numbers to receive faxes as well, making it extremely easy for your employees to receive faxes in their personal mailbox.

Cost savings

With Fenestrae Fax Router, you no longer need dedicated fax hardware, lines or number plans to receive faxes, saving you money. In addition, because faxes arrive electronically, you paper and toner usage is reduced.

Ease of deployment

Fenestrae Fax Router is easy to install and configure, and can be run on a media server or IP PBX. The product integrates with Microsoft Exchange and once installed, is virtually management free, saving your administrator time. See the demo video.

Outlook integration

End users receive faxes directly in their email inbox, the same way they receive email. This means there is no learning curve whatsoever. In addition, because faxes are received in Outlook, users can forward, store and search fax messages in the same way as email. Even mobile users can receive faxes via Outlook Web Access or Windows Mobile Email.

Increased productivity

Using Fenestrae Fax Router instead of a standalone fax machine eliminates manual delivery, processing and archiving of faxes and enables you to add fax messages into your workflow processes.

Compliant communications

All Fenestrae Fax Router transactions are logged, so fax messages and their delivery information are retrievable at any time. In addition, because incoming fax messages are managed like emails, existing email archiving systems can be used to archive fax messages.

Reliability

Fenestrae has been developing fax solutions for Microsoft Exchange for almost two decades. Our ability to develop reliable, scalable software made us the fax vendor of choice for thousands of enterprise and corporate customers.