Privacy Statement

Fenestrae respects your privacy. This statement describes the types of information we collect via Fenestrae’s web site, how we may use that information and the measures we take to protect the security of the information. We also tell you how you may contact us to update your information, remove your name from our mailing lists or ask us about our privacy practices.

What Personal Information we collect

We gather personal information that we need to know when you ask us to do something for you. For example, if you ask us to send our monthly newsletter, we need to know and store your email address. In addition, we may ask for your contact details (name, address, phone number and/or email address) when we think there may be a need for us to contact you to provide you with certain services. For example, we will ask your contact details when you register software you purchased from us, so we may notify you of the release of (service) updates. We will always ask for your permission and tell you how we're going to use your personal information, before we collect it. You can always choose not to provide it.

Sharing your personal information

We do not sell, rent or otherwise provide your personal information to third parties for any purpose.
The only exceptions to this rule are:

We have your consent. For example, we may ask your permission to forward your personal information to a business partner that can sell you or install our products. Our business partner's use of your information is restricted to the delivery of the service you have requested.
We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.

Security of your personal information

Fenestrae uses state-of-the-art security technology to protect our customer data. Access to customer information is restricted to authorized personnel only. All personal information you provide us is stored in a secure computing environment protected by firewalls to prevent unauthorized access.

Cookies

The Fenestrae website uses cookies. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a web site to tailor information presented to you based on your browsing preferences. Fenestrae uses cookies to ensure you are only prompted once to fill in certain forms, for example the whitepaper download form.

Fenestrae may also use cookies to track your visit to our web site in order to collect aggregate data. However, this information will only be used for analytical purposes and will be limited to the minimum necessary to perform the analysis.

If you do not want Fenestrae to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the services at our web site.

Java and JavaScript

Java is a programming language that enables us to provide functionality on this website such as navigation menus, forms and so on. It is possible to disable the use of Java or JavaScript in your browser. If you do that, you will still be able to use this web site, but some functionality may not be available.

Linked websites

Our website may provide links to other websites by third parties. These are outside our control and therefore not covered by this statement. We encourage you to review the privacy policies posted on these (and all) sites you visit.

Children's privacy

Fenestrae does not knowingly collect information from children under the age of 13 and does not target its website to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

Changing or removing your personal information

You have access to your personal information that we hold. We do our best to keep your personal information correct and up to date. If you'd like to change or remove your personal information, please send an email to privacy [at] fenestrae [dot] com

Questions or comments?

Should you have any privacy-related questions or comments related to this privacy statement, please send an email to privacy [at] fenestrae [dot] com

Policy updates

Fenestrae may amend this privacy statement from time to time, and at any time. If we change our privacy statement, we will post the revised statement here and include an updated revision date. If there are substantial changes, we may additionally contact you via email to inform you.

Revision date: August 2009