Unified Communications
Add the missing pieces to your Unified Communications
Unified Communications is defined as is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech control with non real-time communication services such as unified messaging (integrated voicemail, e-mail, sms and fax). (Source: Wikipedia)
The large vendors in this area, like Microsoft, Cisco and Avaya focus mainly on voice, video, conferencing and presence information.
Fenestrae extends their Unified Communications solutions with additional channels, adding sending and receiving of fax, sms and mms messages from the desktop and any business application. This extended solution drives immediate Return On Investments (ROI) by offering:
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Ease of use: No additional client software is required, allowing end-users to work with their existing user interface (Microsoft Outlook, Lotus Notes, etc)
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Maximum synergy: For example: receive a fax, reply via email; receive email and forward as SMS, etcetera.
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Support for virtualization and Fax-over-IP: Minimizes hardware investments. Fenestrae solutions are server–based and software–only
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Supports compliance and regulatory requirements
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Reduced human latency in business processes: Integration into all types of business applications like SAP, SQL Reporting, BizTalk, Oracle and many more is possible with the .Net Web Service, SMTP or Printer Queue interface.
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Reliability: Support for High Availability and/or Network Load Balancing scenarios are available. Our solutions allow our customers to process millions of messages yearly.
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